Delivery FAQ
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How long does shipping take?
Orders are usually processed within 1–2 business days. Shipping times vary by location:
- Domestic: 3–7 business days
- International: 7–21 business days
Tracking details will be sent once your order ships.
Do you offer free shipping?
Yes, we offer free shipping on orders over a certain amount (check our Shipping Policy for details). For orders below that, standard shipping rates apply.
Are your products genuine?
Absolutely! We source all products from trusted suppliers and ensure quality checks before shipping to our customers.
Can I return or exchange an item?
Yes! We offer returns or exchanges only when the product is locked in the criteria list for exchangeable/returnable products. Items must be unused and in their original packaging. Please contact our support team to start the process.